FAQs

Where are poet. candles made?

I'm based in Island Bay, located on the South Coast of Wellington.  At the moment make all poet. candles in my kitchen.

 

Why is your company called poet?

poet. was actually called True North for the longest time.   

 

Is my candle jar re-useable?

Absolutely. Once you have finished burning your candle, we encourage you to recycle or reuse the glass jar – they make really pretty storage containers. After the wax has completely melted, wash the jar with warm soapy water to remove any remaining wax. Refills may be available, please contact us for more information.

 

What is your ‘charity of choice’ initiative?

It’s important to us to support local charities that really make a difference here in New Zealand, so each season we raise awareness for a different charity and the fantastic work they do. We also donate 5% from every online order placed through www.neve.co.nz.

Right now, we’re proud to support Kākāpō Recovery. With just 149 kākāpō remaining, protecting this critically endangered bird requires the combined efforts of scientists, rangers, volunteers and donors.

 

Do you have a physical store?

Currently we only have an online store, however we are stocked in many locations around New Zealand. Please visit our ‘Stockists’ page to find your closest retail location. We’re always open to suggestions for new stockists, so let us know if you’d like to see us at a store near you.

 

Do you offer wholesale?

Yes. If you would like to stock Nevé candles, please complete the form at www.neve.co.nz/wholesale or email us at hello@neve.co.nz for more information. If you’re an existing stockist and want to make an order, you can log into your account here.

 Are you able to make custom orders for weddings and events?

Yes. We would love to work with you to find the perfect jar and fragrance combination, while our personalised labels let you add your own message – a truly delightful way to surprise the special people in your life.

Our packages start with a minimum order of just 50 candles offered at a discounted price. You can select from a wide range of unique designs and fragrances to perfectly match your event styling. Depending on your order size, we recommend allowing a minimum of four weeks from sign-off for us to create your unique order.